Question 1

How many people can fit in one helicopter?

Accepted Answer

Our standard gyrocopters are designed to accommodate a single passenger. For larger groups, we can coordinate multiple gyrocopters to fly in sequence. Private tour options are also available for those seeking a more personalized and exclusive experience.

Question 2

How long do gyrocopter tours typically last?

Accepted Answer

Gyrocopter tour durations range from approximately 10 minutes to 2 hours, depending on the selected tour. The total duration includes boarding procedures, a mandatory safety briefing, and the actual flight time. To ensure a smooth experience, we recommend arriving at least 30 minutes prior to your scheduled departure for check-in and orientation.

Question 3

What is your cancellation policy?

Accepted Answer

Cancellations made at least 24 hours prior to the scheduled departure time are eligible for a full refund. For cancellations made less than 24 hours in advance, a cancellation fee of 20% will be deducted from the total booking amount. We appreciate your understanding and encourage timely communication to accommodate any changes to your reservation.

Question 4

What are aerial spots and how do they work?

Accepted Answer

Aerial spots refer to designated locations or landmarks that offer exceptional visual appeal when viewed from above. These sites are thoughtfully selected based on their scenic beauty, distinctive geological formations, or cultural and historical significance. Our pilots are trained to maneuver the helicopter at optimal altitudes and angles to ensure passengers enjoy the most captivating and unobstructed views of these remarkable locations.

Question 5

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, American Express, Discover).

Question 6

Will I be able to hear the pilot's commentary during the flight?

Accepted Answer

Yes, all passengers are provided with noise-cancelling headsets, enabling clear communication and allowing you to hear the pilot's commentary throughout the flight. Our pilots offer informative narration on the landmarks and regions being flown over, enhancing the overall tour experience.

Question 7

What happens if the weather is bad on the day of my tour?

Accepted Answer

If weather conditions do not meet our safety standards, we will contact you to reschedule your tour or offer a full refund. The final decision regarding weather-related cancellations is made by our pilots, as the safety of our passengers remains our utmost priority.

Question 8

Are there any age or health restrictions for helicopter tours?

Accepted Answer

There is no minimum age requirement; however, minors under the age of 18 must be accompanied by a parent or legal guardian. For safety reasons, individuals in the third trimester of pregnancy or those with certain medical conditions—such as recent surgeries or severe cardiac issues—may be advised not to fly. If you have any health-related concerns, we strongly recommend consulting your physician prior to booking.

Question 9

What should I wear for a gyrocopter tour?

Accepted Answer

We recommend wearing comfortable, weather-appropriate clothing and closed-toe footwear. Layered attire is advisable, as temperatures may vary throughout the experience. Passengers should avoid loose accessories such as scarves or hats, which may become dislodged. For optimal photography, dark-colored clothing is suggested to minimize window reflections during the flight.

Question 10

Can I take photos and videos during the flight?

Accepted Answer

Absolutely. Passengers are welcome to capture photos and videos throughout the flight. Our helicopters are equipped with large windows designed to provide exceptional visibility, making them ideal for aerial photography. Additionally, select tour packages may offer professional photo services for an extra fee.

Question 11

Can I request to see specific aerial spots during my tour?

Accepted Answer

Yes, you may indicate your preferred aerial spots at the time of booking. While we strive to accommodate individual requests, please note that final flight routes are subject to adjustment based on weather conditions, air traffic regulations, and time constraints. Custom tours tailored to specific locations can also be arranged upon request.

Question 12

Are there any additional fees or charges?

Accepted Answer

All prices displayed on our website are inclusive of standard taxes and fees. However, optional services—such as photo packages, extended flight durations, or private tour arrangements—may incur additional charges.

Question 13

What should I bring with me?

Accepted Answer

Please bring a valid government-issued photo ID for check-in purposes. We also recommend bringing sunglasses, a camera or smartphone for capturing photos, and any necessary personal medications. Kindly refrain from bringing large bags or bulky items, as storage space on board is limited.

Question 14

What does Pilotcor do?

Accepted Answer

Pilotcor is a scheduling engine. We work to ensure the customers and operators meet at the right time and place.

Question 15

Does Pilotcor operate any aircraft of its own?

Accepted Answer

No, we don't own or operate any aircraft. All of the services are operated by third-party operators.

Question 16

How can I schedule a flight?

Accepted Answer

Please go the page of your desired service, pick the date and time and proceed to the checkout. Once the payment is made, you will receive a confirmation email.

Question 17

How can customers contact your customer service and support team?

Accepted Answer

You can use the contact form, or the chatbox at the bottom right corner of the site to contact our customer service and support team.

Question 18

How can I schedule a flight for multiple people?

Accepted Answer

To book a flight for multiple passengers, please visit the aerial tour page of your choice, select your preferred flight date and time, and add the flight to your cart. Once in the cart, adjust the quantity to reflect the number of people in your group. Please note that the maximum number of passengers per flight depends on the availability of the aircraft and pilot schedules.

Question 19

Are there any luggage restrictions for my flight?

Accepted Answer

Yes, each flight will have information about the luggage restrictions. As a general rule, you can only have a small personal item, less than 5 kg (11 lb), that you can take in a two-people closed-cabin gyrocopter. Please inquire for other types of aircraft.

Question 20

What services do you provide for corporate needs?

Accepted Answer

For corporate requirements or bulk scheduling, please contact our customer service at your convenience.

Question 21

What are the passenger gross weight limits for your flights?

Accepted Answer

For safety and optimal performance, each flight has a specific passenger weight limit. The maximum allowable weight varies per flight and is designed to ensure operational efficiency and safety. If you have any questions or concerns regarding these weight restrictions, please contact our customer service for further information and assistance.

Question 22

What is a two-people, closed-cockpit gyrocopter exactly?

Accepted Answer

A two-person, closed-cockpit gyrocopter is an aircraft designed with an enclosed cabin that accommodates one pilot and one passenger.

Question 23

How many aircraft are available at a given time?

Accepted Answer

The number of available aircraft varies depending on the location and schedule of the operator.

Question 24

What is an aerial visit?

Accepted Answer

An aerial visit is a unique experience that allows you to explore landmarks, natural wonders, and stunning landscapes from a bird's-eye view. Unlike traditional sightseeing tours, an aerial visit is conducted from the vantage point of an aircraft. It offers unparalleled panoramic views, exclusive access to hidden locales, personalized flight paths focusing on your interests, and unforgettable adventures that create lifetime memories.

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